Today, we’re excited to introduce CaseWatch to the Coris platform. Now, risk teams can automatically receive alerts on federal bankruptcy filings and state malpractice lawsuits tied to merchants in their portfolio. 

By automating this manual check using LLMs and proprietary logic, CaseWatch reduces merchant exposure on an ongoing basis, and drive down losses. 

Read on to learn more, and reach out if you’d like to get started today.

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Conventional merchant warning signs are lagging indicators

We speak with countless risk teams every week on their most intractable pain points. One of the largest challenges risk analysts currently face is the lack of visibility into business performance in a scalable, proactive way.

What do we mean by this? Companies often service hundreds, if not thousands of merchants in their portfolio. They lack an automated method for understanding how merchants are performing, and often only learn about warning signs once it’s too late (e.g., when chargebacks skyrocket or when a creditor reaches out). 

Malpractice lawsuits and bankruptcy filings can be useful leading indicators of a merchant in trouble. For example, a software platform that extends credit to medspas can curb or pause services to the business if it notices a spike in malpractice lawsuits. Currently, risk teams obtain these filings by manually entering each merchant’s name in a search engine. This idiosyncratic approach doesn’t scale to accommodate the large merchant portfolios that companies are serving.

When our customers shared how much time they spent on manual court case searches, we started investigating opportunities to automate this process. 

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Automated insights for onboarding & ongoing monitoring

CaseWatch uses LLMs and proprietary matching logic to automatically surface relevant lawsuits tied to businesses in a risk team’s portfolio. These insights include the name of the business and specific text related to the filing (negligence, dismissal, malpractice, etc.).

How does it work?

If you’re using Stripe or Adyen:

• Your list of merchants will automatically populate inside the Coris platform.
• On an ongoing basis, the platform will automatically cross-reference merchants in your portfolio against case records from federal and state-level filings databases.
• If this process returns a relevant filing for a merchant, CaseWatch will use LLMs to analyze the filing’s context to weed out any false positives. 
• Legitimate filings will generate an alert for that merchant, which will automatically appear in your primary queue for follow-up action (e.g., dismissal, forward for a deep dive).

If you’re not using Stripe or Adyen but are monitoring merchants for other risk signals inside the Coris platform (e.g., Google or Yelp reviews), you’re in luck! You can simply add CaseWatch as an additional rule, and this will generate alerts when a merchant is tied to a relevant filing.

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Learn more

Coris is on a mission to automate SMB risk management and make manual searches a thing of the past. CaseWatch is the latest demonstration of that vision. 

‍Reach out if you’d like to learn more, or if you have another manual risk process you’d like us to automate.